Font: Financial Modeling Prep • Jul 23, 2026
Pegasystems (NASDAQ: PEGA) is an enterprise software company specializing in customer relationship management and digital process automation. It provides tools that help large businesses improve how they interact with customers and manage their internal operations. The company faces a changing market as clients adapt their buying habits to new artificial intelligence technologies.
On July 22, 2026, the analyst firm William Blair downgraded Pegasystems from an Outperform rating to a Market Perform rating. An Outperform rating means the stock is expected to do better than the market average. The new Market Perform rating suggests it is now expected to perform in line with the market.
This change in rating follows the company's second-quarter 2026 earnings report. As highlighted by Zacks Investment Research, Pegasystems reported non-GAAP earnings of 35 cents per share, missing estimates by 18.61%. Its revenues of $420.72 million also fell short of the consensus mark by 1.84%, contributing to a 16% drop in its stock price.
Despite the overall miss, the company's cloud segment shows strong growth. Pega Cloud revenues surged 28% and now account for 51% of quarterly revenues. Pega Cloud annual contract value (ACV), which represents the value of its yearly subscription contracts, also increased by a significant 22% year-over-year.
However, as reported by Barrons, Pegasystems warns that delayed client decisions related to the evolving AI market could pressure future growth. This caution comes even as the company's total backlog, which is future revenue under contract, grew 10% year-over-year to $2.02 billion as of June 30, 2026.
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